Definition and purpose
Cookies are small text files that can be used by websites to make the user experience more effective. We use cookies to give you a better experience on our website, allowing us to improve its functionality and personalization.
Brother, a specialist courier delivery and logistics company in the UK and beyond, uses cookies on its website https://brotherparcel.com. Our goal is to provide you with a first-class service, and to do this we need to understand how you use our website so that we can improve it and provide you with the best possible service.
We value your privacy and strive to be transparent about what cookies we use and for what purposes. In this cookie policy, we will explain what cookies we use, why we use them and how you can manage them.
Types of Cookies Used
We use different types of cookies on our website for various purposes. These include:
Strictly Necessary Cookies: These are essential for you to be able to navigate our website and use its features. Without these cookies, services like enabling appropriate content based on your type of device cannot be provided.
Performance Cookies: These cookies collect information about how visitors use a website, for instance, which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous.
Functionality Cookies: These cookies allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customize.
Targeting and Advertising Cookies: These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaigns.
Third-Party Cookies: We also use third-party cookies from partners that may be located in other countries. These cookies help us to provide you with a better service by allowing us to see how our website is used.
Please note that the specific cookies we may use vary depending on the specific websites and services you use.
How We Use Cookies
Here is a brief overview of how we use cookies on our website:
Strictly Necessary Cookies: These cookies are essential for the operation of our site, enabling you to move around the site and use its features. For instance, they let us recognize what type of subscriber you are and then provide you with services accordingly.
Performance Cookies: These cookies are used to analyze how visitors use our website and to monitor the website's performance. This allows us to provide a high-quality experience by customizing our offering, and quickly identifying, and fixing any issues that arise. For example, we might use performance cookies to keep track of which pages are most popular, which method of linking between pages is most effective, and to determine why some pages are receiving error messages.
Functionality Cookies: These cookies are used to remember the choices you make on our site, such as your username, language, or region. This allows us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
Targeting and Advertising Cookies: These cookies record your visit to our website, the pages you have visited, and the links you have followed. We use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
Third-Party Cookies: We use third-party cookies to help us with performance issues, such as testing designs and ensuring a consistent look and feel for our users. These cookies may be set by an external company which may provide a service to us.
We strive to respect your privacy in all stages of our service provision. The information collected through cookies is anonymized and used for statistical purposes only. The use of these cookies allows us to improve our website and provide you with a better user experience.
How to Manage Cookie Settings
You have the right to decide whether to accept or reject cookies. You can set or amend your web browser controls to accept or refuse cookies whenever you like. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted.
The methods for doing so vary from browser to browser, and from version to version. Here are some basic steps for managing cookies:
Google Chrome: Click on the 'Tools' menu and select 'Options'. Click the 'Under the Hood' tab, locate the 'Privacy' section, and select the 'Content settings' button. Now select 'Allow local data to be set'.
Microsoft Internet Explorer: Click on 'Tools' then 'Internet Options'. Click on the 'Privacy' tab. Select the appropriate setting.
Mozilla Firefox: Click on 'Tools' then 'Options'. Click on the 'Privacy' icon. In the history drop-down menu, select 'Use custom settings for history'.
Safari: Click on the 'Cog' icon at the top of your browser window and select the 'Preferences' option. Click on 'Security', and check the option that says 'Block third-party and advertising cookies'. Click 'Save'.
Please note, that if you block cookies, it may impact your experience on our site, and you may not be able to use certain features of the website.
For further information about how to reject cookies, including how to set your internet browser to reject cookies, please visit www.allaboutcookies.org. Please also note that third parties may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
Third-Party Cookies
We partner with third-party services that may use various tracking technologies, such as cookies, to gather information about your activities on our website and other sites over time for non-advertising purposes. These third-party services help us improve our website, deliver better service to you, and analyze our website’s performance and usage.
For instance, we use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of our website and compile reports for us on activity on the website.
We may also use third-party cookies to assist with performance. For example, the ShareThis service is used to run our 'Share' buttons on our blogs, allowing users to determine which content is popular and shared across networks.
We have no control over these third-party cookies and we cannot access the data collected by them due to the way that cookies work, as cookies can only be accessed by the party who originally set them. You should check the third-party websites for more information about these cookies.
Please note that the privacy and cookie policies of these third parties may differ from ours, and we do not have control over the information shared by these cookies. We recommend reviewing the privacy policies of any third-party sites that you visit to understand their data practices.
Security and Privacy
We take the security of your data seriously. We use cookies in a manner that is designed to improve your safety by using the information in a non-identifiable manner and using this to ensure that you have a secure browsing experience.
We do not use cookies to store sensitive information, such as your name, address, or contact details. Despite this, we recommend that you do not share the computers or other devices you use to access our website with others, as this could potentially allow them access to your browsing history and site preferences.
Please remember that any cookies used on our website do not give us access to your computer or any personal information about you beyond the data you choose to share with us.
We also make it a policy to not sell data about our customers' browsing history or other online activities. Our use of cookies is designed for the sole purpose of improving our website and enhancing your experience with Brother Parcel Post. We understand the importance of privacy and are fully committed to maintaining the trust and confidence of our users.
In all instances where third-party cookies are used, we ensure that your data is encrypted to prevent unauthorized access. For more detailed information on how we process your personal data, please review our Privacy Policy.
Updates and Changes to this Cookie Policy
We may update our Cookie Policy from time to time in order to reflect, for example, changes to our cookies, or for other operational, legal, or regulatory reasons. We encourage you to periodically review this Cookie Policy to stay informed about our use of cookies and related technologies.
If we make significant changes to this policy, we will notify you by posting a prominent notice on our website or by sending you an email. Your continued use of the Brother Parcel Post website after such modifications will constitute your acknowledgement of the modified policy and agreement to abide by and be bound by the modified policy.
The date at the bottom of this Cookie Policy indicates when it was last updated.
If you have any questions or concerns, please contact us using the information provided in the next section.
Contact Us
If you have any questions or concerns about our use of cookies or about this Cookie Policy, please contact us. Our team will be happy to provide you with additional information or answer any questions you may have.
You can contact us via the following methods:
By Email: info@brotherparcel.com
By Phone: +44 1622 600293 | +44 7576 907690
By Post: Brother Parcel Post LTD, Unit 10, Phoenix Park, Coldred Road, Maidstone, Kent ME15 9XN
Your privacy is extremely important to us, and we are committed to resolving any issues concerning your personal data. If you believe that your privacy rights have been violated, we encourage you to contact us directly so that we can address your concerns.
Please remember that you also have a right to lodge a complaint with your local data protection authority if you feel that we have not adequately addressed your questions or concerns.
Brother Parcel Post Ltd is registered with the Information Commissioner’s Office (ICO) for Data Protection.
Last updated: 24.07.2021
